When you are preparing for your next Communication Moment whether a team meeting, presentation or annual review use this simple, focussed process to pay better attention to what you are doing, the results you are getting and what to work on in the future.
Doing something that is hard and discovering that you are not yet good at it is one thing. Committing to and following a process to improve is another – and separates the best from the rest.
In a world seemingly dominated by short-termism, hacks and quick routes to fame and fortune (or notoriety) it is refreshing to see a story of success built on hard work, consistency and a relentless pursuit of professionalism.