EMPATHY

Cognitive Overload is real and a barrier to good communication

Cognitive Overload is real and a barrier to good communication

In broad and simple terms your brain has what is called working memory which has limited capacity to process information. For us today it is like a computer with too many open browser tabs that eventually slows to a stop needing to be restarted.

This mental fatigue becomes a significant barrier to being a good communicator, even if you are normally a higher-performer and experienced in communicating well across big set-piece moments or informal opportunities alike.

How to review your performance in three easy steps

How to review your performance in three easy steps

When you are preparing for your next Communication Moment whether a team meeting, presentation or annual review use this simple, focussed process to pay better attention to what you are doing, the results you are getting and what to work on in the future.